1. Information We Collect

• Account information such as your name, email address, and sign-in details.
• Profile details including role, experience, target position, country preferences, visa status, and languages.
• CVs, resumes, job descriptions, and other files or text you upload or submit.
• AI usage details such as feature usage, credits used, run history, and generated outputs.
• Subscription and purchase status, including active plan, billing state, and entitlement information from app stores or subscription providers.

2. How We Use Your Information

• To create and manage your account.
• To personalize your profile and career preferences.
• To process CVs and job descriptions for ATS checks, CV tailoring, and cover letter generation.
• To manage subscriptions, credits, renewals, and feature access.
• To improve app reliability, product performance, analytics, and user experience.

3. AI Processing

When you use AI features, content you submit such as CV text, job descriptions, and profile information may be processed through secure cloud infrastructure and third-party AI providers in order to generate ATS scoring, CV optimization, and cover letter results.

4. File Storage

Uploaded files may be stored temporarily for processing or saved to your account when you choose to keep them for reuse. Temporary files may be deleted after processing. Saved files remain available until you replace or remove them.

5. Subscription and Credits Data

We may store data related to your premium status, selected plan, billing cycle, AI credits, credits used, and feature limits in order to enforce plan rules, restore purchases, and deliver the correct experience for your subscription.

6. Data Sharing

We do not sell your personal data. Information may be shared only with service providers required to operate the app, such as authentication, hosting, database, storage, analytics, payment, subscription, and AI processing providers.

7. Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no platform or transmission method can be guaranteed to be completely secure.

8. Your Choices

• You can update your profile and career preferences in the app.
• You can replace or remove saved CV content.
• You can manage or cancel subscriptions through your app store account where applicable.
• You can request account deletion where that feature is available.

9. Children’s Privacy

Carivo is not intended for children, and we do not knowingly collect personal information from children through the app.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app after any update means you accept the revised version.

11. Contact

For privacy questions or requests, contact us at info@msconnects.com.

1. Acceptance of Terms

By creating an account, accessing, or using Carivo, you agree to these Terms of Use. If you do not agree, you should not use the app.

2. App Purpose

Carivo is designed to help users improve their job search experience through profile setup, career preferences, CV handling, ATS analysis, CV tailoring, cover letter generation, and subscription-based AI credits.

3. User Responsibilities

• Provide accurate profile and job-related information.
• Upload only content you own or have permission to use.
• Do not misuse the app, attempt unauthorized access, or interfere with the service.
• Do not use generated content for unlawful, deceptive, or fraudulent purposes.

4. AI Tools Disclaimer

AI-generated ATS scores, CV suggestions, and cover letters are provided for assistance only. They do not guarantee interviews, visa approval, hiring success, or employment outcomes. You remain responsible for reviewing and verifying all generated content.

5. CVs, Documents, and Content

When you upload a CV or related file, you confirm that you have the right to use and process that content. You retain ownership of your documents. The app may temporarily or securely store selected files to provide product features.

6. Subscriptions and Credits

• Some features require AI credits or an active premium plan.
• Free users may receive limited credits.
• Monthly and yearly plans may refresh credits according to the applicable billing cycle.
• Lifetime plans may include a fixed total credit bank instead of unlimited usage.
• Subscriptions renew according to App Store or Play Store rules unless cancelled.

7. Payments and Billing

Purchases, renewals, cancellations, refunds, and billing matters are handled by the relevant platform store and/or integrated subscription provider. Refund decisions are subject to applicable store policies.

8. Account Access and Security

You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account. If you suspect unauthorized access, update your credentials and contact support.

9. Service Availability

We may improve, update, suspend, or discontinue parts of the app at any time. We do not guarantee uninterrupted availability of the app, cloud services, AI features, or third-party integrations.

10. Limitation of Liability

To the maximum extent permitted by law, Carivo and its operators are not liable for indirect, incidental, or consequential damages, including loss of opportunities, data, or business outcomes resulting from use of the app or generated content.

11. Termination

We may restrict or terminate access if we believe there has been misuse, abuse, fraud, or a violation of these terms. You may also stop using the app at any time.

12. Changes to Terms

These terms may be updated from time to time. Continued use of the app after updates means you accept the revised terms.

13. Contact

For questions about these Terms of Use, contact us at info@msconnects.com.